AI voice agents for dental & orthodontic practices

Every missed call is a patient choosing your competitor.

After hours, your phone goes to voicemail. Zyrex answers in one ring, books the appointment, and never calls in sick. 24 hours a day.

Request a consultation → See what it's costing you
HIPAA-compliant Live in your calendar Built for your practice
The problem you can't see

One week. Eight calls. None answered.

Your phone line, from the other side.

7:52 am

A dad calls about braces for his daughter. You open at 8:00.

Voicemail. He won't call back.
10:20 am

Three lines ring. One person at the desk.

Line three hung up. A new patient.
12:14 pm

Lunch. The office is dark for an hour.

Every call in that hour is missed.
3:35 pm

Your front desk is on hold with a specialist's office.

Rang four times. No name. Gone.
6:41 pm

Broken bracket. Scared mom. She calls you first.

She's now calling the office that answered.
Saturday, 9:07 am

A new family in town is calling around.

Booked somewhere else.
Running tally
One phone line. One week.
Calls nobody answered0
Voicemails left0
Lifetime value gone$0
Still ringing…

Illustrative. Valued with the sourced figures below.

By the numbers

This isn't a hunch. It's measured.

Every number is sourced. The links are at the bottom of the page.

Dental General & family practices

30+
Missed calls a day1
86%
Hang up without leaving a voicemail2
67%
Call a competitor when no one answers3
98%
Of new patients call before their first visit3
$10,000+
Lifetime value of one patient4

Orthodontic Braces & aligner practices

$3,000 to $7,000+
One case. It goes to whoever answered first5
1 in 3
Patients is an adult who calls after 56
28%
Have an emergency during treatment7
24
Appointments per treatment. 24 chances to drift8
$0
Earned from a call that hits voicemail2
Follow one call to the bottom line
30+calls missed today
→
86%leave no message
→
67%call the next practice
→
$10,000+each, over a lifetime
$150K to $480K+

Lost every year to missed calls. Dental at the low end9. Orthodontics at the high end10.

The calls you never hear

Missed calls don't make a sound.

Three patients who called you first.

New patient
Tuesday, 10:22 am

Cracked molar. Finally hurts enough to call. She picked you for your reviews.

Hung up. Booked with the next result.
Orthodontic parent
Thursday, 6:41 pm

Wire's poking. Kid's crying. She needs one calm voice to say "come in at 8."

Called the office that answered. Stayed there.
Existing patient
Monday, 12:31 pm

Needs to move Wednesday. Calls on his lunch break. Yours too.

No-show Wednesday. An empty chair.

Illustrative scenarios, not client testimonials.

The marketing you already paid for

You paid to make the phone ring. Then nobody picked up.

The ad worked. The postcard worked. The reviews worked. They got the patient to dial. Then the phone rang out, and the money went with it.

  • The click gets billed either way.
  • The patient calls the next name on the page.
  • Your competitor gets a patient you paid to find.

Marketing money isn't wasted at the click. It's wasted at ring five.

$150 to $400
To win one new dental patient11
Up to $1,000+ through TV, radio, and mail
$800 to $1,200
To win one new orthodontic patient through Google Ads12
Before a single consult
4% to 7%
Of revenue spent on marketing13
New practices: 15% to 20%
Your budget when 1 in 3 calls rings out14
Answered
Rang out
Illustrative, using the busy hours miss rate reported by DenteMax.
The Zyrex difference

Same phone. Same patients. Different ending.

Without Zyrex

The phone is a leak you can't find.

  • ✕Rings unanswered while your team helps the patient in front of them
  • ✕Every lunch, evening, and weekend call goes to voicemail
  • ✕86% of those callers leave no message
  • ✕Scared parents hear "call back tomorrow"
  • ✕Reschedules become no-shows
The patient chose you. Then you weren't there.
With Zyrex

Every call. One ring. Every time.

  • ✓Answered in one ring, 24 hours a day, 365 days a year
  • ✓No hold, no busy signal, no voicemail
  • ✓Books, reschedules, and cancels live in your calendar
  • ✓Calms the 6:41 pm emergency and gets them in tomorrow
  • ✓Hands the call to your team when a human should take it
The patient chose you. And you picked up.
Hear the difference

6:41 pm. Broken bracket. Here's the call now.

Built on your instructions, your calendar, and your rules.

  • 01Answers before the second ring
  • 02Gives guidance you approved in writing
  • 03Books a real slot, then confirms by email
Incoming · Thu 6:41 pmZyrex agent on the line
Your practiceThank you for calling. This is the after hours line. What's going on tonight?
CallerHi, um, my son's bracket popped off and the wire is stabbing his cheek. He's crying, it's bleeding a little, I don't know if this is an emergency or what I'm supposed to do.
Your practiceOkay. I'm glad you called. He is going to be fine, this happens a lot and we can fix it. First, do you have any of the orthodontic wax we sent home with him?
CallerI think so. Hold on. Yes, there's a little box in the drawer.
Your practicePerfect. Dry the end of the wire with a tissue, pinch off a piece of wax about the size of a pea, and press it over the sharp end. That stops the poking right away. If the wax won't stay, a tiny bit of sugar free gum works the same.
CallerOkay, doing it now. Okay. He says that's better. Does he have to come in? He has school tomorrow.
Your practiceHe does need to come in so we can re-bond that bracket and keep his treatment on schedule. I can get him in before school. I have 7:40 or 8:00 tomorrow morning. Which one works?
Caller7:40. Please. His name is Owen Carter.
Calendar checked. 7:40 am repair visit booked for Owen Carter
Your practiceDone. Owen is booked for 7:40 tomorrow morning, and I just sent the confirmation to the email we have on file. If the bleeding doesn't stop in about ten minutes, or the pain gets worse tonight, call this number back and I'll connect you to the on call line. Is there anything else I can help with?
CallerNo. Thank you. Seriously, thank you.
What your agent does

Built for your practice. Not pulled off a shelf.

Your hours. Your providers. Your scheduling rules. Your tone.

Answers 24/7, in one ring

Lunch, evenings, weekends, holidays. No hold. No voicemail. Multiple callers at once.

Books on the call

New patients, reschedules, and cancellations, live in your calendar. Confirmation emailed automatically.

Your FAQs, in your voice

Hours, directions, parking, what to bring, what a first visit looks like. From content you approve.

Warm transfer to your team

When a human should take it, the agent hands it over with context. Not a cold ring.

Works with your practice software

Bookings land where your team already looks.

Every call logged

Who called, when, why, and what happened. You finally see the calls you used to miss.

No packages off a menu. In a short consultation we map your call flow and build exactly what your office needs.

Security & HIPAA

Every call carries patient information. Built for it from the ground up, for peace of mind.

  • Business Associate AgreementsSigned with your practice before a single call is handled.
  • Encrypted in transit and at restCalls, recordings, and logs.
  • Minimum necessary, by designOnly what scheduling and intake require.
  • Nothing said that you didn't approveScripts and guidance signed off by you, in writing, before launch.
  • Accountable, in writingA documented incident response process and a clear chain of responsibility.
Who we build for

Two kinds of practices. One shared problem.

Dental

General, family & specialty dental

High call volume. Thin front desk coverage. Every new patient starts with a phone call.

  • New patient booking
  • Hygiene recall and reschedules
  • First visit questions
  • Emergency triage to the right next step
Orthodontic

Braces & clear aligner practices

Big cases. Long treatment. Parents who call after 5. Emergencies that never land during office hours.

  • Consults booked before the competitor's phone rings
  • After hours emergency guidance you approved
  • Adjustment reschedules across a 24 visit treatment
  • Parent friendly answers, any hour
Request a consultation

Find out what your phone is really costing you.

A short, no pressure conversation. No packages, no pitch deck.

  • A personal reply within one business day
  • Your practice's missed call exposure, in real numbers
  • If we're not the right fit, we'll tell you
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